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Our customer feedback

We are always happy to receive feedback from our customers and want to use it to inspire you for your next trip to Cuba.

sehr zufrieden

zufrieden

weder noch

nicht zufrieden

gar nicht zufrieden

nicht definiert

n.d.

very satisfied

satisfied

neither nor

not satisfied

not satisfied at all

not defined

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Cooking and cocktail course

09. April 2024

From: Germany

Elke

Driver

Guide / Host

Organisation 

local und authentic

The day with Alina and Blanco, the bartender, was great all around.
You can tell that Alina loves what she does and it was really exciting to watch her prepare the food and to get involved yourself. She is a really happy person and you feel welcome straight away. She had classic Cuban dishes on her menu and everything tasted fantastic. She had prepared a lot of things in advance so the cooking process itself wasn't too long, even though the table was full of delicacies afterwards.
After dinner we went to the beach, where Blanco made us three wonderful cocktails - including entertainment. Nothing was missing, everything was wonderfully organized and it was really fun. Absolutely recommended!

Highlight: I thought it was particularly great that my favorite dish was included in the menu.

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Cooking and Cocktail class

08. April 2024

From: Suisse

Naomi

Driver

Guide / Host

Organisation 

local and authentic

 I had the opportunity to take part in a cooking class with an Afro-Cuban family. It was an enriching exchange over a convivial meal, followed by a relaxing moment on the beach with a private bartender to enjoy delicious cocktails (Daiquiri, Mojito, Canchánchara). I highly recommend this experience and encourage you to get in touch with Cubacito.

Highlight: Learn about Cuban culinary culture

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Discover the colonial old town of Trinidad

28. Februar 2024

From: Germany

Elke

Driver

Guide / Host

Organisation 

local and authentic

Luda picked me up at the Casa and took me not only through the old town but also to interesting places all around. She has an incredibly extensive knowledge of Trinidad's architecture and history and it's just fun to listen to her. She showed me all the important places and details that seem inconspicuous at first glance.

Highlight: My highlight was seeing how well connected the people in Trinidad are and how they interact with each other. Luda seems to know everyone you meet on the road, and so small, wonderful encounters with locals happen every now and then.

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Experience Valle de Viñales and its cigar culture

18 März 2024

From: Germany

Elke

Driver

Guide / Host

Organisation 

local and authentic

Great tour to the striking highlights in the Tobacco Valley! It started with a trip to the lookout point over the valley, with a breathtaking view. Then we went on to the drawings on the rock face, to the Cueva del Indio and finally there was a horseback ride to the tobacco farmer, where the process from cultivation to cigar making was shown, where you can learn everything about coffee cultivation and where you can have a delicious lunch. A wonderfully compact overview, without hectically ticking off all the points, with two wonderful conversation partners at your side. Because it is not a group event, it has an absolutely exclusive event character. Highly recommended!

Highlight: My highlight were the two totally chilled guys who simply made the best of every situation.

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Transfer Havanna - Trinidad

09. März 2024

From: Germany

anonym 

Driver

Guide / Host

Organisation 

n.d.

local and authentic

n.d.

We had to travel from Havana to Trinidad with two bicycles at short notice and the organization worked out really well. The driver was great!

Highlight: nd

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Walking Tour Havanna

22 März 2024

From: Germany

Elke

Driver

Guide / Host

n.d.

Organisation 

local and authentic

Niurka picked me up at my accommodation and gave me an exclusive tour through the old town of Havana. We stopped at many, many places and Niurka had so much to tell us that it was really a tour packed with knowledge and experiences! Everyday things, history, little anecdotes - it was just fun listening to her! The walking pace is absolutely suitable for all ages. A really nice and informative tour to all the important and beautiful places in Old Havana. Perfect as an introduction to your stay there!

Highlight: Niurka was able to answer all of my questions.
You can tell that she loves what she does.

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Experience Valle de Viñales and its cigar culture

18 März 2024

From: Germany

Andre

Driver

Guide / Host

Organisation 

local and authentic

We spent the whole day with Ernesto in a 1952 Cadillac. Ernesto was a really great companion. He gave us some really good tips and sometimes held back when the weather was right. Despite the rain, it was a brilliant, impressive natural spectacle.

At lunch we were amazed by the simplicity of the food, but also by its taste. As a little highlight, Ernesto gave us some fresh fruit to take with us.

Highlight: The view from the hotel into the valley, as well as the murals are incredibly beautiful.

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Walking & Oldtimer Tour Havanna

26 März 2024

From: Germany

Sophia

Driver

Guide / Host

Organisation 

local and authentic

We booked a walking tour and a vintage car tour. Both were perfectly organized. Our wishes were perfectly taken into account.

Highlight: Simply everything!!

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